Privacy Policy

Privacy Policy

This website is operated by Greenlight Digital Ltd ("Greenlight", "we" or "us"), registered in England Wales under number: 03314461, with its registered office at The Varnish Works, 3 Bravingtons Walk, King’s Cross, London, N1 9AJ.   At Greenlight, we are committed to protecting and respecting your privacy online. Our policy explains how we will do this.

This policy (together with our Terms of Use and Cookie Policy) sets out the basis on which we collect information from or about you, or that you provide to us, and how this information will be processed by us. Please read the following policy carefully to understand our views and practices regarding your information and how we will treat it. By visiting www.greenlightdigital.com (“Site”) you are accepting and consenting to the practices described in this policy.

INFORMATION WE COLLECT   

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to receive marketing information from us and when you report a problem with our Site. The information you give us may include your name, company name, address, job title, e-mail address and phone number.

Information we collect about you. With regard to each of your visits to our Site, we will automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the URL, clickstream to, through and from our Site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or other services we provide. In this case we will have informed you when we collected that data if we intend to share that data internally and combine it with data collected on this Site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).

COOKIES  

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with the best experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

HOW DO WE USE YOUR INFORMATION?

Information you give to us. We will use this information:

  • to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data);
  • to notify you about changes to our service;
  • to ensure that content from our Site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our Site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our Site about services that may interest you or them.

Information we receive from other sources. We will combine this information with information you give to us and information we receive about you from other sources. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION  

You agree that we have the right to share your personal information with:

  • Any member of our group, including Greenlight Commerce Ltd and OneHydra Ltd, trading as FoundIt!;
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and
  • analytics and search engine providers that assist us in the improvement and optimisation of our Site.

We will disclose your personal information to third parties:

  • If Greenlight or substantially all of its assets are acquired by a third party, in which case we will transfer your information to the third-party buyer.
  • If we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply the terms and conditions of our Terms of Use and other agreements; or to protect the rights, property, or safety of Greenlight, our customers, or others.

WHERE WE STORE YOUR INFORMATION  

The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (”EEA”). It will also be processed by staff or contractors operating outside the EEA who work for us or for one of our suppliers. This includes staff and contractors engaged in, among other things, the provision of services and support services. By submitting your information and personal details, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

HOW LONG WE KEEP YOUR INFORMATION

We keep your data for as long as we have a continuing business relationship with you or you have indicated that you wish to receive marketing materials from us. We will review the data we hold every 6 months to ensure it is accurate and up to date.

YOUR RIGHTS  

Unless you have informed us that you do not wish to receive further information about our future we may send you direct mail. If you do not wish to receive further e-mails, you will always find an ‘unsubscribe’ link at the end of all emails. Alternatively, please contact us at [email protected].

You may at any time:

  • ask us not to process your information or personal details for marketing purposes.
  • request access to, deletion of or correction of, your information or personal details;
  • request that your personal details be transferred to another person; and
  • complain to a supervisory authority.

If you wish to exercise any of the above rights, please contact us at [email protected] If you are unhappy about how your request is being handled or have any comments about our privacy policy, please contact the Data Privacy Co-ordinator at [email protected].

THIRD PARTY SITES

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.

CHANGES TO OUR PRIVACY POLICY  

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

SUB-PROCESSORS

During the provision of its services to clients, Greenlight may use the following sub-processors to process personal data:

Google Marketing Platform
Google Marketing Platform comprises management and buying tools for search and display campaigns and website analytics and is provided by Google Inc.

Doubleclick and AdWords are management and buying tools for search and display campaigns. Google Analytics is a website analytics tool.

Location: USA and any other country in which Google or any of its sub-processors maintains facilities.

Data Processing Terms

Facebook & Instagram

Advertising services and social networking app provided by Facebook Ireland Ltd.

Location: USA and other countries.

Data Processing Terms

Twitter

Advertising services provided by Twitter Inc., Twitter International Company, and their affiliates and/or subsidiaries.

Location: United States, Ireland, and any other country where Twitter operates.

Data Processing Terms

Pinterest

Advertising services provided by Pinterest Europe Ltd.

Location: USA, Ireland and in any other countries in which Pinterest operates.

Data Processing Terms

Lotame

Data Management Platform provided by Lotame Solutions Inc.

Location: USA

Data Processing Terms

Hotjar

Website user tracking and analysis services provided by Hotjar UK Limited.

Location: UK

Data Processing Terms

CONTACT  

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Data Privacy Co-ordinator by email to [email protected] or sent to the following address:

Data Privacy Co-ordinator, Greenlight Digital Ltd, The Varnish Works, 3 Bravingtons Walk, King’s Cross, London, N1 9AJ